Privacy Policy

Last updated: December 2024

Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.

At StudyTools Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our tools, or contact us for support.

Personal Information may include:

• Name and email address

• Educational institution information

• Academic preferences and settings

• Content you create using our tools (notes, calculations, etc.)

We also automatically collect certain information when you use our services:

• Device information (browser type, operating system)

• Usage data (pages visited, time spent, features used)

• IP address and general location information

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services

• Process your requests and transactions

• Send you technical notices and support messages

• Communicate with you about products, services, and events

• Monitor and analyze trends and usage

• Detect, investigate, and prevent fraudulent transactions

• Personalize your experience and provide customized content

• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

We may share your information in the following circumstances:

• With your consent or at your direction

• With service providers who assist us in operating our website and services

• To comply with legal obligations or respond to legal requests

• To protect our rights, property, or safety, or that of our users

• In connection with a merger, acquisition, or sale of assets

We require third-party service providers to maintain the confidentiality of your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security measures include:

• Encryption of data in transit and at rest

• Regular security assessments and updates

• Access controls and authentication procedures

• Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Retention periods depend on:

• The type of information collected

• The purpose for which it was collected

• Legal and regulatory requirements

• Legitimate business needs

You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information

• Portability: Request transfer of your data to another service

• Objection: Object to certain processing of your information

• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of cookies we use:

• Essential cookies: Required for basic website functionality

• Analytics cookies: Help us understand how you use our website

• Preference cookies: Remember your settings and preferences

• Marketing cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences, but disabling certain cookies may affect website functionality.

8. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services.

We are not responsible for the privacy practices of these third parties.

We encourage you to read the privacy policies of any third-party services you use.

Third-party services we may use include:

• Analytics providers (Google Analytics)

• Cloud storage services

• Payment processors

• Communication tools

9. Children's Privacy

Our services are designed for students of all ages, including those under 18.

We take special care to protect the privacy of younger users:

• We do not knowingly collect personal information from children under 13 without parental consent

• We provide additional privacy protections for users under 18

• Parents and guardians can request access to or deletion of their child's information

If you believe we have collected information from a child under 13 without proper consent, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own.

We ensure appropriate safeguards are in place for international transfers:

• Adequacy decisions by relevant authorities

• Standard contractual clauses

• Binding corporate rules

• Certification schemes

We will always ensure your information receives an adequate level of protection.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

When we make changes:

• We will post the updated policy on our website

• We will update the 'Last Updated' date

• For material changes, we will provide additional notice

• We encourage you to review this policy periodically

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@studytoolspro.com

• Website: www.studytoolspro.com/contact

• Address: The Cyber Ex Team, Pakistan

• Response time: We will respond to your inquiries within 48 hours during business days

For urgent privacy matters, please mark your communication as 'Privacy - Urgent'.

Your Privacy Matters

We're committed to protecting your privacy and being transparent about our data practices.